Job Descriptions

LOGISTICS COORDINATOR

JOB DESCRIPTION

General Summary 

The Logistics Coordinators primary responsibility is providing coordination, planning, and support for all pieces moving in and out of the office.  This role requires excellent organizational skills that ensure our team members are providing the very best customer service.   

Responsibilities of Position: Duties include but are not limited to:

Organizational Responsibilities

• Maintain and operate per 4Wall quality standards in all work activities.
• Actively encourage and participate with employee engagement and culture-building initiatives.

Personal Responsibilities

• Responsible for coordinating inbound and outbound shipments via Common Carriers, 3PL, or Air Cargo shipments by choosing the most optimal shipping method to meet customer expectations & budgets.
• Generate accurate shipping labels and prepare bills of lading for all outbound and inbound orders.
• Obtain multiple shipping quotes from vendors from standard pallet shipments to multiple 53’ truck orders; generate freight quotes for sales team.
• Write PO’s for shipping vendors and manage to completion.
• Communicate with sales staff and operations team on all logistics pertaining to orders.
• Schedule internal subrental shipments and transfers; assist in monitoring of sub-rental returns.
• Generate and control missing and damage reports; file claims for damage or lost shipments.
• Generate Late Returns report and communicate with agents in a timely manner.
• Track, analyze and file claims for failed shipments to ensure they do not repeat.
• Generate summary reports monthly to track shipping effectiveness and ways to improve.
• Other duties as assigned.

Team Responsibilities

• Learn and work in other departments within the Shop as requested by the Operations Manager or Shop Foreman.
• Communicate in a positive and professional manner with all 4Wall Entertainment employees. 
• Maintain the highest level of customer relations.
• Work in a safe manner and report any safety concerns to your direct supervisor, Operations Manager, or General Manager.

Key Requirements:

• Must have experience with safely and securely palletizing equipment to ship via 3rd party shippers.
• Must have experience with bills of lading, purchase orders and obtaining shipping quotes.
• Must be able to take directions as well as multi-task in a fast-paced environment without supervision.
• Must have a solid work background, including recent consistent work experience. Gaps must be explainable.
• Must have a positive attitude, be team-oriented and have great customer service skills.
• Experience in entertainment lighting industry is strongly preferred.
• Must be able to lift 50 lbs.; duties may include loading and unloading trucks.
• Must be able to stand for long periods of time.
• High School Diploma or GED is required.

Physical Requirements

The job duties and tasks of this position require the employee to regularly stand and walk. Regular use of computer monitors and a keyboard/mouse will be required. The employee must regularly push, pull, bend, climb, reach, twist, and kneel as well as lift and/or move 50 pounds. Other physical requirements of the job include communication and visual acuity such as close vision, peripheral vision, depth perception and the ability to adjust focus. Generally, the employee will not be in a temperature-controlled work environment and may experience temperature variations due to local weather conditions.

Availability:

• Must be available to work in the evenings and weekends, as required.

Position Location and/or Territory and Travel:

• Position will require minimal travel.

Position Type

• Full-Time/Regular
• Based on the Fair Labor Standards Act (FLSA), management has analyzed this position and determined it to be non-exempt.
• This position is considered safety-sensitive and will be subject to pre-employment and random drug testing.