Job Descriptions

PRODUCTION ASSISTANT (PA)

JOB DESCRIPTION

General Summary 

 Promotes positive guest, client, and talent experiences by ensuring that all areas and aspects of the live events projects are running at the optimum performance level through various administrative tasks.  This role also serves as the receptionists to greet clients/visitors and answer the phone, as needed.    

Responsibilities of Position: Duties include but are not limited to:

Organizational Responsibilities

• Maintain and operate per 4Wall quality standards in all work activities.

Personal Responsibilities

• Greet clients and vendors as they enter the office.
• Answer phone and distribute calls accordingly.
• Keep reception area neat and supplies well stocked.
• Organize general office supplies and re-order as needed.
• Open and sort mail - distribute to appropriate staff.
• Maintain the confidentiality of our clients.
• Ensure all policies related to labor are being adhered to and enforced consistently.
• Request and receive CAPS new hire paperwork for temporary employees.
• Request 1099 Subcontractor paperwork and send to HR for approval.
• Schedule show prep labor based on needs of each project.
• Coordinate travel of all temporary and contracted employees per specifications of event/job.
• Request timecards from all freelance and/or temporary employees and submit timecards within payroll deadlines.
• Verify Per Diem, Rates and Hours for all labor in RentalWorks.
• Enter expenses and receipts into RentalWorks.
• Prepare purchase orders for 1099 Subcontractors.
• Maintain all documentation for Production Job Packets (Health & Safety, Missing & Damages, Timesheets, etc.)
• Assist with maintaining the location job calendar.
• Answer the phones when receptionist is unavailable.
• Other duties as assigned.

Team Responsibilities

• Communicate in a positive and professional manner with all 4Wall Entertainment employees and CAPS employees. 
• Maintain the highest level of customer relations

Key Requirements

• 3 years of applicable office experience required; 2 year college degree preferred or equivalent combination of experience and education.
• Strong PC skills including: Word, Excel, Outlook, PowerPoint and Internet.
• Excellent written and verbal communication skills.
• Entertainment industry experience a plus. 
• Must be responsible, self-motivated, self-starter, personable and well organized.
• Ability to manage multiple tasks simultaneously.
• Ability to maintain friendly, professional demeanor at all times.
• Must be able to take directions as well as multi-task in a fast-paced environment without supervision.
• Must have a solid work background, including recent consistent work experience. Gaps must be explainable.
• Must have a positive attitude, be team-oriented and have great customer service skills.
• Willingness to accept new challenges as the job may grow and change over time. 

Physical Requirements

The job duties and tasks of this position require the employee to regularly sit. The employee may choose to stand and move within their working area. Regular use of computer monitors and a keyboard/mouse will be required. The employee must occasionally lift and/or move up to 2 pounds. Other physical requirements of the job include the ability to communicate. Generally, the employee will be in a temperature-controlled work environment set for general comfort.

Availability

• Must be available to work in the evenings and weekends, as required.

Position Location and/or Territory and Travel

• Position will require travel on occasion

Position Type

• Full-Time/Regular
• Based on the Fair Labor Standards Act (FLSA), management has analyzed this position and determined it to be non-exempt