Job Descriptions

CROSS RENTAL AGENT

JOB DESCRIPTION

General Summary 

The Cross Rental Agent works with the Account Managers, Account Executive, and other sales team members to identify and solve shortages of equipment for each job.

Responsibilities of Position: Duties include but are not limited to:

Organizational Responsibilities

• Maintain and operate per 4Wall quality standards in all work activities 
• Actively encourage and participate with employee engagement and culture-building initiatives.

Personal Responsibilities

• Organize and stay up-to-date on Purchase Orders and Rental Orders
• Locate and secure all sub-rental equipment 
• Maintain working knowledge of all items in rental inventory, including but not limited to rigging, truss, staging, conventional, moving lights, intelligent lighting consoles, LEDs, and effects
• Communicate professionally and effectively with Account Managers, Account Executives, other sales team members, vendors and the Operations Manager to determine and secure the appropriate sub-rental equipment that is needed and get the proper approval
• Attend weekly sales meetings.  
• Other duties as assigned by management

Team Responsibilities

• Communicate in a positive and professional manner with all 4Wall Entertainment employees. 
• Maintain the highest level of customer relations
• Work in a safe manner and report any safety concerns to your direct supervisor, Operations Manager, or General Manager

Key Requirements:

• 2-3 years show site experience preferred
• Customer service experience is a plus.
• Excellent written and verbal communication skills 
• Familiarity with entertainment lighting and other special event equipment
• Knowledge of respective local markets

Physical Requirements

The job duties and tasks of this position require the employee to regularly stand and walk. Regular use of computer monitors and a keyboard/mouse will be required. The employee must regularly push, pull, bend, climb, reach, twist, and kneel as well as lift and/or move 75-100 pounds. Other physical requirements of the job include communication and visual acuity such as close vision, peripheral vision, depth perception and the ability to adjust focus. Generally, the employee will not be in a temperature-controlled work environment and may experience temperature variations due to local weather conditions.

Availability:

• Must be available to work in the evenings and weekends, as required.

Position Location and/or Territory and Travel:

• The position is assigned to a local 4Wall location.  
• No to minimal travel required.

Position Type

• Full-Time/Regular
• Based on the Fair Labor Standards Act (FLSA), management has analyzed this position and determined it to be exempt due to the Administrative Exemption.
• This position is considered safety-sensitive and will be subject to pre-employment and random drug testing