Job Descriptions

SENIOR PROJECT MANAGER

JOB DESCRIPTION

Purpose and scope of the role:

Project management of audio visual and technical solution installations at worldwide exhibitions, conferences and events.

Main duties and key responsibilities:

The list below is not an exclusive or exhaustive list of duties and the role holder will be expected to perform different tasks as may reasonably be necessitated by his/her changing role within the organisation and the overall business.

Primary responsibilities:

• Taking a client brief, and providing a quotation that is both commercially and technically sound, in a timely fashion.
• Liaising with clients in advance of an event to ensure all of the right questions have been asked and that we are appropriately prepared to deliver at the highest of standards.
• Ensuring that AV installations are managed smoothly both pre-show and on-site, exceeding our client’s expectations where possible.
• Maintaining control of project costs, helping to ensure that projects generate the highest possible profit margins whilst maintaining high quality standards.
• For larger shows taking responsibility for the on-site management of all internal crew, external contractors and all equipment.
• Maintaining Health and Safety standards and ensuring on-site Health and Safety briefings are held.
• Organising and leading post-show reviews to discuss any operational issues and assess project profitability. Where improvements are needed, creating an action plan which is monitored until all points have been cleared.
• Providing additional on-site support to clients as and when it is needed.
• Liaising with the warehouse regarding prep schedules for each event and overseeing the kit loading process.
• Attending meetings with the Directors to outline any issues regarding previous and forthcoming projects.
• Overseeing that travel and accommodation requirements have been satisfied by the logistics team and project support staff.
• Ensuring that all office administration is carried out within the set procedures and in a timely fashion, maximising the efficiency of each project.
• Acting at all times as an advocate of and in the best interests of 4Wall. This includes engaging with our clients where appropriate, helping to grow the accounts that we already have and win new business in the marketplace.

Key competencies

• Client Focus - interprets clients’ needs to build working relationships and deliver service solutions that exceed expectations
• Relationship/Stakeholder management - the ability to communicate at all levels clearly, concisely and accurately using the most appropriate methods
• Organisational and time management skills - prioritises effectively, works systematically and delegates appropriately
• Initiative and enterprise - identifies new opportunities and develops new ideas.  Continually assesses methods of operation and makes valid suggestions for improvement
• Influencing skills - the ability to command respect, engage and influence others
• Commercial awareness / and Budgetary skills - demonstrates a clear understanding of company business and the ability to effectively balance cost, quality and ensure profitability
• Leadership - displays a positive leadership style. Motivates and gains commitment from others.
• Teamwork - works well within a team environment.  Sees the team as part of the whole.
• Resilience - the ability to press ahead with the task at hand with a positive attitude